Fitbit Ace 3 User Manual - Latest Manuals

Fitbit Ace 3

Fitbit-Ace-3-PRODUCT

Get started – Fitbit

Build healthy habits as a family with Ace 3, the activity tracker designed for kids ages 6+. Please take a moment to review our complete safety information at fitbit.com/safety. Ace 3 is not intended to provide medical or scientific data.

What’s in the box

Your Ace 3 box includes:

Tracker
Charging cable

The detachable band on Ace 3 comes in a variety of colors, sold separately.

Set up Ace 3

Install the Fitbit app on the primary phone or tablet your child will use with Ace 3. Open the Fitbit app, and follow the instructions in the related help article to set up your device.

To set up an account, you’re prompted to enter information such as your child’s height and age to help calculate their activity.

Charge your tracker

A fully-charged Ace 3 has a battery life of up to 5 days. Battery life varies with use and other factors; animated clock faces require more frequent charging. To charge Ace 3:

Plug the charging cable into the USB port on your computer, a UL-certified USB wall charger, or another low-energy charging device.
Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. Make sure the pins on the charging cable align with the port on the back of your tracker.

Charging fully takes about 1-2 hours. While the tracker charges, you can press the buttons to check the battery level. A fully-charged tracker shows a solid battery icon with a smile.

See your data in the Fitbit app

Open the Fitbit app on your phone to see your activity sleep data, and more. Each time you open the Fitbit app, Ace 3 syncs automatically when it’s nearby. You can also use the Sync Now option in the app. For more information, see the related help article.

Wear Ace 3

Place Ace 3 around your wrist. If you purchased an accessory band, see the instructions in “Change the band” on page 10.

Placement

Wear Ace 3 a finger’s width above your wrist bone.

Handedness

For greater accuracy, you must specify whether you wear Ace 3 on your dominant or non-dominant hand. Your dominant hand is the one you use for writing and eating. To start, the Wrist setting is set to non-dominant. If you wear Ace 3 on your dominant hand, change the Wrist setting in the Fitbit app:

From the Today tab in the Fitbit app, tap the icon in the top left Ace 3 tile Wrist Dominant.

Wear and care tips

Clean your band and wrist regularly with a soap-free cleanser.
If your tracker gets wet, remove and dry it completely after your activity.
Take your tracker off from time to time.

Change the band

Ace 3 comes with a kid’s band attached. The band can be swapped with accessory bands, sold separately on fitbit.com. For band measurements, see “Band size” on page 27. Note that for larger sizes or different styles, Ace 3 is compatible with Inspire and Inspire HR classic accessory bands.

Remove a band

Hold the tracker with the screen facing you and the button on the left.
Gently push the top of the tracker through the back opening in the band.

Attach a new band

Hold the tracker with the back facing you and the button on the right.
Hold the band with the back opening facing you and the button inserted on the right.
Place the top of the tracker into the flexible band opening and gently push the bottom of the tracker into place. Ace 3 is secure when all edges of the band lie flat against the tracker.

Basics

Learn how to navigate, check the battery level, and care for your tracker.

Navigate Ace 3

Ace 3 has an OLED touchscreen display and 1 button. Navigate Ace 3 by tapping the screen, swiping up and down, or pressing the buttons. To preserve the battery, the tracker’s screen turns off when not in use.

Basic navigation

The home screen is the clock.

Swipe down to scroll through the apps on Ace 3. Tap an app to open it.
Swipe up to see your daily stats.

Quick settings

Press and hold the buttons on Ace 3 for a faster way to access certain settings. Tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it.

Change the clock face

The Fitbit Gallery offers a variety of clock faces to personalize your tracker. Choose from several kid-friendly clock faces. Note that animated clock faces require more frequent charging.

From the Today tab in the Fitbit app, tap the icon in the top left Ace 3 tile.
Tap the Gallery Clocks tab.
Browse the available clock faces. Tap a clock face to see a detailed view.
Tap Install to add the clock face to Ace 3.

Notifications from your phone

Ace 3 can show call notifications from your phone to keep you informed. Keep your tracker within 30 feet of your phone to receive notifications.

Set up notifications

Check that Bluetooth on your phone is on and that your phone can receive notifications (often under Settings Notifications). Then set up notifications:

From the Today tab in the Fitbit app, tap the icon in the top left Ace 3 tile.
Tap Notifications.
Follow the on-screen instructions to pair your tracker if you haven’t already. Call notifications are turned on automatically.

See incoming notifications

When your phone and Ace 3 are within range, a call causes the tracker to vibrate. The name or number of the caller scrolls once. Press the buttons to dismiss the notification.

Timekeeping

Alarms vibrate to wake or alert you at a time you set. Set up to 8 alarms to occur once or on multiple days of the week. You can also time events with the stopwatch or set a countdown timer.

Set an alarm

Set and delete alarms in the Fitbit app. Turn alarms on or off directly on Ace 3 in the Alarms app.

Dismiss or snooze an alarm

When an alarm goes off, the tracker vibrates. To dismiss the alarm, press the buttons. To snooze the alarm for 9 minutes, swipe down. Snooze the alarm as many times as you want. Ace 3 automatically goes into snooze mode if you ignore the alarm for more than 1 minute.

Use the timer or stopwatch

Time events with the stopwatch or set a countdown timer with the Timers app on your tracker. You can run the stopwatch and countdown timer at the same time.

Activity and Wellness

Ace 3 continuously tracks a variety of stats whenever you wear it. Data automatically syncs with the Fitbit app throughout the day.

See your stats

From the clock face, swipe up to see your daily stats, including:

Steps taken
Active minutes
Steps taken this hour and the number of hours you met your hourly activity goal
Sleep duration

Find your complete history and other information detected by your tracker in the Fitbit app.

Update, Restart, and Erase

Learn how to update, restart, and erase Ace 3.

Update Ace 3

Update your tracker to get the latest feature enhancements and product updates. When an update is available, a notification appears in the Fitbit app. After you start the update, follow the progress bars on Ace 3 and in the Fitbit app until the update is complete. Keep your tracker and phone close to each other during the update.

Restart Ace 3

If you can’t sync Ace 3, don’t see your stats or your tracker is unresponsive, restart your device:
1. Connect Ace 3 to the charging cable. For instructions, see “Charge your tracker ” on page 6.
2. Press and hold the buttons on your tracker for 5 seconds. Release the buttons. When you see a smiley face and Ace 3 vibrates the tracker restarts.

Troubleshooting

If Ace 3 isn’t working properly, see our troubleshooting steps below.

Unresponsive device

If you experience any of the following issues, restart your tracker:

Won’t sync
Won’t respond to taps, swipes, or button press
Won’t track steps or other data
Won’t show notifications

General Info and Specifications

Sensors and Components

Fitbit Ace 3 contains a MEMS 3-axis accelerometer, which tracks motion patterns.

Materials

The housing on Ace 3 is plastic. The Ace 3 classic band is made of a flexible silicone similar to that used in many sports watches and includes a plastic buckle.

Wireless technology

Ace 3 contains a Bluetooth 4.0 radio transceiver.

Haptic feedback

Ace 3 contains a vibration motor for alarms, goals, notifications, and reminders.

Battery

Ace 3 contains a rechargeable lithium-polymer battery.

Environmental conditions

Operating temperature 14° to 113° F (-10° to 45° C)
Non-operating temperature -4° to 14° F (-20° to -10° C)
Charging temperature 32° to 109° F (0° to 43° C)
Water resistance Water resistant up to 50 meters
Maximum operating altitude 28,000 feet (8,534 m)

Learn more

To learn more about your tracker, visit help.fitbit.com.

Return policy and warranty

Find warranty information and the fitbit.com return policy on our website.

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference and
This device must accept any interference, including interference that may cause undesired operation of the device.

FCC Warning

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Simplified EU Declaration of Conformity

Hereby, Fitbit, Inc. declares that the radio equipment type Model FB412 complies with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.fitbit.com/safety

©2023 Fitbit LLC. All rights reserved. Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit in the US and other countries. A more complete list of Fitbit trademarks can be found at the Fitbit Trademark List. Third-party trademarks mentioned are the property of their respective.

FAQs About Fitbit Ace 3

Is there weather on the Fitbit Ace 3?

The Fitbit Ace 3 does not currently have a weather check feature. “Add Today’s Weather to Ace 2” is a feature idea that is being considered.

Does the Fitbit Ace 3 monitor sleep automatically?

When you wear your device to bed, Fitbit wrist-worn gadgets like the Google Pixel Watch series automatically track your sleep. When you sleep, we advise you to wear your gadget securely fastened to your wrist rather than as a pendant or clip.

Are there alerts on the Fitbit Ace 3?

The Fitbit Ace 3 boasts a user-friendly UI. The only things kids can do are view their step count, set a few settings, and use timers and alarms. To view and earn badges.

Can I track my Fitbit Ace 3 using GPS?

There is no GPS on the Ace.

Can a grown-up use the Fitbit Ace 3?

Although the Fitbit Ace 3 is designed for children six years old and older, adults can wear it as well. But because it’s primarily meant for children, its features cannot be altered.

How long is the battery life of the Fitbit Ace 3?

One of the Ace 3’s most notable qualities is its battery. Although some smartwatches (often those with color screens) require daily charging, the Fitbit Ace 3’s battery lasts for eight days—at least according to the published specifications.

Can I take my temperature using Fitbit?

Based on data spanning up to 30 days, certain Fitbit devices employ a sensor to determine your skin temperature baseline. You may view the difference between your skin temperature from your most recent sleep session and your customized baseline every morning.

Fitbit Ace 3 is an app, right?

Download and install the Fitbit app from your phone or tablet’s profile for your child.

Why isn’t my Fitbit Ace 3 functional?

Many of the Ace’s problems seem to be resolved by simply restarting the watch and switching out the clock face. Another option is to try unplugging the Ace from your phone’s Bluetooth, restarting both devices, and then re-establishing the Bluetooth connection.

Does a phone work with Fitbit?

Indeed, a Fitbit may be used without a phone. Numerous Fitbit gadgets are made to function without a phone on their own. For instance, certain Fitbit gadgets come equipped with GPS built right in, so they can track your whereabouts and activities without a phone.

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Fitbit Ace 3 User Manual [pdf]