Insignia NS-MW11BK0 Microwave Oven
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your NS-MW11BK0 represents the state of the art in microwave design and is designed for reliable and trouble-free performance.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to excessive microwave energy:
- Read all instructions before using the appliance.
- Read and follow the specific “Precautions to avoid possible exposure to excessive microwave energy” on page 4.
- This appliance must be grounded. Connect only to a properly grounded outlet. See “Grounding instructions” on page 4.
- Install or locate this appliance only by the provided installation instructions.
- Some products such as whole eggs and sealed containers (for example, closed glass jars) can explode and should not be heated in this microwave.
- Use this appliance only for its intended use as described in the manual. Do not use corrosive chemicals or vapors in this appliance. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use.
- As with any appliance, close supervision is necessary when used by children.
- Do not operate this appliance if it has a damaged cord or plug if it is not working properly, or if it has been damaged or dropped.
- This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair, or adjustment.
- Do not cover or block any openings on the appliance.
- Do not store this appliance outdoors. Do not use this product near water – for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar location.
- Do not immerse the cord or plug in water.
- Keep the cord away from heated surfaces.
- Do not let the cord hang over the edge of the table or counter.
- When cleaning the surface between the door and the compartment, use only mild, nonabrasive soaps, or detergent applied with a sponge or soft cloth.
- To reduce the risk of fire in the oven cavity:
- Do not overcook food. Carefully attend to the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
- Remove wire twist-ties from paper or plastic bags before placing them in the oven.
- If material inside of the oven ignites, keep the oven door closed, turn the oven off, and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
- Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
- Liquids, such as water, coffee, or tea, may overheat beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present.
To reduce the risk of injury to persons:- Do not overheat the liquid.
- Stir the liquid both before and halfway through heating it.
- Do not use straight-sided containers with narrow necks.
- After heating, allow the container to stand in the microwave oven for a short time before removing the container.
- Use extreme care when inserting a spoon or other utensil into the container.
- As with any appliance, close supervision is necessary when the microwave oven is used by children.
- If material inside of the oven should ignite, the oven door should be kept closed, the appliance turned off, the power cord disconnected, or the power shut off at the fuse or circuit breaker panel.
Grounding instructions
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug.
The plug must be plugged into an outlet that is properly installed and grounded.
- A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a
longer cord. - Longer cord sets or extension cords are available and may be used if care is exercised in their use.
- If a long cord or extension cord is used:
- The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the
appliance. - The extension cord must be a grounding-type 3-wire cord.
- The longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
- The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the
Radio interference
- Operation of the microwave oven may cause interference to your radio, TV, or similar equipment.
- When there is interference, it may be reduced or eliminated by taking the following measures:
- Clean the door and sealing surface of the oven.
- Reorient the receiving antenna of the radio or television.
- Move the microwave oven away from the receiver.
- Plug the microwave oven into a different outlet so that the microwave and receiver are on different branch circuits.
- Relocate the microwave oven concerning the receiver.
Cookware and Materials Test:
- Fill a microwave-safe container with 1 cup (250 ml) of cold water, along with the cookware or materials in question.
- Cook on maximum power for one minute. Do not exceed one minute of cooking time.
- Carefully feel the cookware or material. If the empty cookware or material is warm, do not use it for microwave cooking.
Materials you can use
Materials to be avoided
Features
- 1,000 W of power quickly heats food
- Six presets easily cook your favorite foods
- 12.4-inch (31.5 cm) turntable helps evenly heat food
- Internal LED light shows your food
- Eleven power levels heat food to perfection
- The black plastic finish looks great with any décor
- Stylish blue LED display provides easy control
Package contents
- Countertop Microwave
- Turntable (with ring)
- User Guide
Microwave oven
ITEM DESCRIPTION
- Safety interlock system Prevents the microwave from operating when the door is open.
- Glass turntable Allows food to cook evenly.
- Control panel Use to set cooking times and enter other information as needed.
- The waveguide cover Covers the waveguide. DO NOT REMOVE.
- Turntable ring assembly Allows the turntable to rotate to cook food evenly.
- The turntable shaft Rotates the turntable assembly.
Control panel
- Display In standby mode displays the time. In cooking mode, displays cooking time, weight, and other information.
- Time cook Press to set the amount of time you want to heat your food, then press the number buttons to enter the time you want (up to 99 minutes and 99 seconds).
- Power Press to set the power level of your microwave, then press the number buttons to set the level you want (0-10).
- Auto menu Press one of these buttons to automatically cook the item indicated. See “Cooking with the auto menu” on page 9.
- Express cook In standby mode, press to quickly start cooking for 1 to 6 minutes. See “Cooking quickly” on page 9.
- Number pad Press to enter cook time, defrost time, clock time, and other information.
- Stop/Cancel Press to stop the cooking process. Press again to cancel the cooking operation.
- Defrost Press Time Defrost, then enter the time you want for an item to defrost. See “Defrosting by time”
- Clock Press to set or check the clock. See “Setting the Clock” on page 8.
- Kitchen timer Press this button, then enter the time you want to count down. See “Using the kitchen timer” on page 9.
- Start/Add 30 seconds In standby mode, press this button to begin cooking. While cooking, press this button to add 30 seconds to the cooking time.
- Memory Press repeatedly to choose a memorized procedure.
Setting up your microwave oven
- Remove all packing material, protective film, and accessories. Do not remove the light brown Mica cover that is attached to the oven cavity to protect the magnetron.
- Check for any damage such as dents or a broken door. Do not use the microwave if it is damaged.
- Select a level surface that provides enough open space for the vents:
- Plug your microwave into a power outlet.
Installing the turntable
Notes:
- Never place the glass tray upside down. The glass tray should never be restricted.
- Both the glass tray and turntable ring must always be used during cooking.
- Always place all food and containers of food on the glass tray for cooking.
- If the glass tray or turntable ring cracks or breaks, contact your nearest authorized service center.
- Place the turntable ring in the round depression in the bottom of the microwave oven so that it turns freely.
- Place the glass turntable (flat side up) on the turntable ring so that the hub engages the turntable shaft in the bottom of the oven. The glass turntable should not turn freely when it is correctly installed.
Cooking with your microwave
Microwave cooking
- Press Time Cook, then use the number pad to enter the cooking time that you want.
- Press Power, then enter the power level that you want (0-10). The default power level is 100% (PL10).
- Press START/+30SEC to begin heating. The buzzer rings when the microwave is finished.
Cooking quickly
- Press START/+30SEC to instantly cook something at 100% power for 30 seconds.
- To increase the time in 30-second increments, press START/+30SEC repeatedly. The maximum cooking time is 99 minutes and 99 seconds.
Cleaning and maintaining your microwave
Cleaning the outside of your microwave
- Exterior
The outside surface is precoated plastic. Clean the outside with mild soap and water, then rinse and dry with a soft cloth. Do not use any type of household or abrasive cleaner. - Door
Wipe the window on both sides with a damp cloth to remove any spills or spatters. Metal parts are easier to maintain if wiped frequently with a damp cloth. Avoid the use of spray and other harsh cleaners as they may stain, streak, or dull the door surface. - Control panel
If the control panel is dirty, open the microwave door before cleaning. Wipe the panel with a cloth dampened slightly with water only. Dry with a soft cloth. Do not scrub or use any sort of chemical cleaners. Close the door and press STOP/Cancel to clear any buttons you may have pressed.
Cleaning the inside of your microwave
- Interior
Wipe with a soft cloth and warm water. Do not use abrasive or harsh cleaners or scouring pads. For baked-on food, use baking soda or a mild soap, then rinse thoroughly with hot water. - Waveguide cover
The waveguide cover is located on the side wall inside the microwave cavity. It is made from mica so requires special care. Keep the waveguide cover clean to ensure good microwave performance. Carefully wipe with a damp cloth any food spatters from the surface of the cover immediately after they occur. Built-up splashes may overheat and cause smoke or possibly catch fire. DO NOT REMOVE THE WAVEGUIDE COVER. - Removing odors
Occasionally, a cooking odor may remain in the microwave. To remove, combine one cup (.25 L) of water, grated peel juice of one lemon, and several whole cloves in a two-cup (.5 L) glass measuring cup. Boil for several minutes using 100% power, then let it cool in the microwave. Wipe the interior with a soft cloth. - Turntable
Remove the turntable and wash it in mild, sudsy water. For stubborn stains, use a mild cleanser and non-abrasive scouring sponge. You can also wash them in the top rack of a dishwasher. The turntable motor shaft is not sealed, so excess water or spills should be wiped up immediately.
Troubleshooting
If you have a problem with your microwave, review the following chart for a possible solution. If the microwave still does not work properly, contact the nearest authorized service center.
Obtaining replacement parts
Call Insignia Customer Service at 1-877-467-4289.
Specifications
- Model NS-MW11BK0
- Rated voltage 120 V / 60 Hz
- Rated input power 1500 W
- Rated output power 1000 W
- Microwave capacity 1.1 cu. ft. (31 L)
- Turntable diameter 12.4 in. (31.5 cm)
- External dimensions (L × W × H) 20.2 × 15.7 × 12.1 in. (51.3 × 39.8 × 30.7 cm)
- Internal dimensions (L × W × H) 13.9 × 14.5 × 9.1 in. (35.3 × 36.8 × 23.2 cm)
- Power cord length 39.4 in. (100 cm)
- Net weight 30.4 lbs. (13.8 kg)
ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for one (1) year from the date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts, or (2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts is required after the Warranty Period expires, you must pay all labor and parts charges.
This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the Product to any Best Buy store.
Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging. To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the country where the original purchase was made.
What does the warranty not cover?
This warranty does not cover:
- Food loss/spoilage due to failure of refrigerator or freezer
- Customer instruction/education
- Installation
- Set up adjustments
- Cosmetic damage
- Damage due to weather, lightning, and other acts of God, such as power surges
- Accidental damage
- Misuse
- Abuse
- Negligence
- Commercial purposes/use, including but not limited to use in a place of business or communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place other than a private home.
- Modification of any part of the Product, including the antenna
- Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
- Damage due to incorrect operation or maintenance
- Connection to an incorrect voltage or power supply
- Attempted repair by any person not authorized by Insignia to service the Product
- Products sold “as is” or “with all faults”
- Consumables, including but not limited to batteries (i.e. AA, AAA, C, etc.)
- Products where the factory-applied serial numbers have been altered or removed
- Loss or Theft of this product or any part of the product
- Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one-tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel-based displays may contain a limited number of pixels that may not function normally.)
- Failures or Damage caused by any contact including but not limited to liquids, gels, or pastes.
Customer Support
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies. *Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2021 Best Buy. All rights reserved.
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